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Aftersales: Roller Conveyor Problems
North Conveyors Ltd can provide support for the full lifecycle of your systems. From initial design, through to a comprehensive aftersales package, you can be assured that we will be there when you need us for years to come.
Spare parts packages will be offered with any newly purchased system at the completion of the design phase of the project, ensuring you have a comprehensive range of spares on your site in the event of a breakdown, prior to the system being ready for use. If you did not purchase your system through us, get in touch with us today to arrange a free on-site, no obligation spare parts audit. We can assist you in building your spare parts stock holding, to ensure you are prepared for your peak operating periods.
Preventative maintenance plans (including work such as conveyor belt replacement) are essential to ensure, as far as reasonably possible, the trouble-free running of your automated system. Depending on the size, complexity, and operating duty of your system, we will propose the most cost-effective maintenance plan for you. We provide detailed maintenance reports, and have experienced engineers with a wealth of industry expertise to provide the maintenance activities, which will give you the piece of mind that your system is in good hands, and you know the condition it is in.
Software support plans are available to provide the best fit to your operating schedule, covering both PLC and HMI software applications, our software support plans offer comprehensive remote engineer support to help you diagnose and correct software system faults, whether it be 9-5 Monday to Friday, or 24/7/365. With a comprehensive range of software support plans, we can offer you the best fit of cover to suit your operating hours and budget. With our dedicated call centre hotline, there is always someone on the end of the phone to receive and log your support call, which will then be handed over to your on-call support engineer.
Breakdown support plans offer you piece of mind, especially during your peak operating periods. In the event of a system breakdown, if the issue cannot be resolved remotely by your software support engineer, we can offer breakdown support plans to have an engineer physically at your site to help diagnose and rectify system faults. With a comprehensive range of SLA response times, we can offer you the best fit of cover to suit your operating hours and budget.
Please get in touch with a member of our professional team to discuss your requirements in further detail.
We also offer…
Pallet Conveying Solutions, Euro Pallet Conveyor Solutions, Packaging Solutions, Telescopic Boom Conveyors, Mobile Van Loading Conveyors, Telescopic Conveyors, Flexible Conveyors, Gravity Flexi Roller Conveyors, Belt Conveyors, Preventative Maintenance Plans, Breakdown Support Cover, PLC Software Support Cover, System Healthcheck Inspections & Spare Parts.
You may also be interested in our Conveyor Solutions…
Market Sectors
Warehouse Automation
Warehouse automation is the application of computer software and/or automated machinery to improve the efficiency of logistics operations. Typically, this refers to operations within a warehouse or distribution center, automating tasks such as inventory and stock management, put away, picking, packing, transport of product on a warehouse roller conveyor systems, and sortation. The term intralogistics is commonly used when referring to solutions for the warehouse industry, and the term defines the marriage of software systems to physical automated machinery, allowing businesses to control the physical flow of product around their operations using high level software applications, which provides tracking and status information at all stages of their operations. Intralogistics solutions allow businesses to gain real-time productivity data for their operations, allowing them to identify bottlenecks and problem areas, and collect data about their operation so on-the-spot decisions can be made about stock holding, labour resource, etc. Data can be collected about their operations, so forecasts can be produced for future planning, which is a very powerful tool in a modern warehouse operation.
Warehouse automation systems are comprised of a variety of hardware and software components, some examples of these are as follows:
Automated storage and retrieval systems (ASRS), including pallet cranes, miniload cranes, shuttles, and autonomous mobile robots (AMR). These technologies service a rack(s) of storage locations, allowing many levels of stock to be stacked vertically, and allowing for high storage densities of product, which is automatically stored into and retrieved from the racking when the product is required to be picked. ASRS technologies remove the need for human operators to physically travel to stock holding locations, once picked conveyor systems will then transport the tote, box or pallet of product to an operator for picking, and in the case of AMR systems, the complete rack or pallet of product is brought by the robot to the operator for picking.
Conveyor systems enable the automated movement of products around a warehouse, removing the need for operators to physically move product between locations, which is a non-value adding activity. Containers can enter automated conveyors in one area of the warehouse and, either through hard-coded rules or data input, be moved to a selected destination.
Vertical carousels and lift storage systems are based on paternoster lift or vertical carriage lift technology, allowing for high density vertical storage of small to medium product sizes. This technology is similar to vending machines, but on a larger scale, and can provide a cost-effective solution for the automated storage and retrieval of stock in a warehouse or factory.
Sortation systems enable the sortation of stock items or complete order parcels. Sortation systems are available in a wide variety of hardware options, depending on budget, throughput, and number of sort destination requirements. Automated sortation removes the need for manual operator sortation, massively reducing sort errors through human decision making. Sortation using autonomous mobile robots (AMR), provides a robust system compared with traditional fixed infrastructure type sorters, removing the single point of failure, and providing flexibility and almost infinite expansion possibilities.
Industrial and collaborative robots, typically four and six-axis designs, are used for palletising, de-palletising, packing, and order picking.
Factory Automation
Factory automation is the process of incorporating automated machinery into the manufacturing process of components and products. With automated systems in place, manufacturing businesses have the ability to manufacture and assemble goods without the need for an excessively large human workforce, which could prevent businesses from making profit. The aim of factory automation is to decrease risks associated with laborious and dangerous work faced by human operators, the main advantages of adopting factory belt conveyor systems for factory processes are as follows:
- Remove human operators from dangerous environments
- Remove tasks from human operators, which involve monotonous or hard physical work
- Improve process accuracy
- Increase process throughput and cycle time
- Reduce operating costs
- Increase process resilience
Automated systems in manufacturing environments generally fall into three categories, integrated production lines, robotic systems, and special purpose machines.
Integrated production lines are the most common solution seen in manufacturing environments, these lines are typically adopted to perform a specific set of functions in a process in a specific order, such as bottling lines in a drinks manufacturing environment. Each process stage in the manufacture of a specific product is automated in a linear flow layout, taking raw materials or components and bringing them together to form the finished product.
Robotic systems are common in modern manufacturing environments, their functions can be used to perform a variety of tasks, and due to their flexibility in operation, they can be used for bespoke applications where speed, accuracy, and repeatability is required. Most commonly however, industrial and collaborative robots are used in the following applications:
- Case packing
- Palletising and de-palletising
- Assembly
- Parts manufacturing
- Machine tending
- Welding
Special purpose machines as the name suggests, are machines designed and developed to perform a specific function in a manufacturing operation. The function that requires automating is often very unique, and so “off the shelf” automated machines and solutions are not readily available, and so a machine needs to be developed specifically for that purpose.